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Communiqués de presse

Pacific Union System Upgrade Maintenance Notice
2021-10-21
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Dear Valued Client,

To provide a better reliable trading environment, Pacific Union would like to launch a Live and Demo Server upgrades from MT4/MT5 Server Time (GMT+3) 16:00 of October 23th 2021 to 19:00 of October 23th 2021.

Clients would not be able to login for both Live and Demo account during the upgrade maintenance period. This would also mean that the following functions are also unavailable such as deposit, withdrawal and data searching in Client Portal. However, it would not make any changes to the account for example password or impact to open positions.

We recommend clients to make proper arrangement in advance.

The Client Portal will be restored on the same day and you could re-login MT4/MT5 trading platform as long as the upgrade maintenance has been completed on 19:00 of October 23th 2021.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.

2021-10-21
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Upcoming Weekly Adjustment on Index Dividend Notice
2021-10-21
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Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.

2021-10-21
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Important Annoucement:Official Statement from Pacific Union Regarding Counterfeit Apps
2021-10-19
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Since our establishment in 2015, Pacific Union has grown into an industry-leading online trading service, providing over 200 financial products to customers all over the globe. With increased recognition and support of our brand, a few counterfeit Pacific Union apps have sprung up to deceive our customers and defraud them.

In view of the situation, we have decided to publish the following statements:

1. The following images depict the current counterfeit app(s) that we are aware of.

2. We hereby issue a warning to any organisation or individual involved with the creation or proliferation of any counterfeit Pacific Union apps to immediately cease all related activities. Pacific Union reserves the right to pursue legal action.

3. Customers are advised to only download the Pacific Union app from regulated mobile app markets like the Apple App Store or Google Play Store. Never download apps directly from unknown links or QR code scans.

4. If customers are downloading the app through a link or QR code, they can confirm their download through our official Pacific Union website channels. Please do not download the app privately.

5. If customers find that a downloaded app is a fake, or suspect any security vulnerabilities, do uninstall the app immediately.

Pacific Union would like to remind our customers to be exercise discretion and be vigilant with all issue regarding the safety of your assets. If you are experiencing any reservations, please contact us through official Pacific Union channels for assistance in avoiding any unnecessary losses. In addition, if you do find any other imposter applications, please contact us by emailing [email protected], for which Pacific Union would like to express our sincerest gratitude.

Pacific Union
19 October 2021

2021-10-19
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Crude Oil Product Leverage Adjustment Notice
2021-10-18
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Dear Valued Client,

To further optimize the competitiveness and improve the trading environment, please be advised that the leverage on all Crude Oil products will be adjusted to 333:1 starts from 25th October 2021.

Please refer to the table below for adjustment :

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.

2021-10-18
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Pacific Union System Upgrade Maintenance Notice
2021-10-15
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Dear Valued Client,

To provide a better reliable trading environment, Pacific Union would like to launch a Live and Demo Server upgrades from MT4/MT5 Server Time (GMT+3) 16:00 of October 16th 2021 to 19:00 of October 16th 2021.

The upgrade maintenance would make clients unable to log in all Live Account and Demo Account temporarily, but it won’t make any changes on account details such as password or affect any position which has been opened. At the same time, the function of deposit, withdrawal and data searching in Client Portal would be not available to use. We recommend clients to do arrangement in advance.

The Client Portal will be restored on the same day and you could re-login MT4/MT5 trading platform as long as the upgrade maintenance has been completed on 19:00 of October 16th 2021.If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.

2021-10-15
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Upcoming Weekly Adjustment on Index Dividend Notice
2021-10-14
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Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.

2021-10-14
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